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Help Desk

Phone: 1-866-593-9069
Email: myfirstam.support@firstam.com

Frequently Asked Questions

Q: I forgot my Username. What do I do?

A: Please select the “Forgot Username” link on the sign-in page or click here to have your username emailed to you.

Q: I forgot my Password. What do I do?

A: Due to security restrictions, we cannot email your password to you. Please select the “Forgot Password” on the sign-in page or click here to reset your password.

Q: What do I do if my account is locked?

A: If your account is locked, an email will be sent to your registered email address with instructions. If you need immediate action, please call the myFirstAm Help Desk at (866) 593-9069 or email myfirstam.support@firstam.com.

Q: How do I get a myFirstAm account?

A: To request a myFirstAm account, please select the “Sign Up” link on the sign-in page. Fill out the form and select “Register Now.”
If you have a sales rep “Approval Code,” enter it, then select “Register Now” to get your username and temporary password via email for instant access.
If you do not have an approval code, select the name of your First American sales representative and then click “Register Now.” Your sales rep will follow up on your request.

Q: I need additional help. Who can I contact?

A: Please contact our Help Desk at 1-866-593-9069 or at myfirstam.support@firstam.com.